Returns

How To Return An Item

Your item must be in its original, unused , unopened condition to be returned, unless there is a manufacturer defect. You must return the item within 7 days of your purchase.

 

Please email info@ikanna.com to request a refund.

Mail your returned item to:

iKanna

 

Returns Department Tracking #

 

13245 Atlantic Blvd Unit 4 Box 410

 

Jacksonville, FL 32225

 

Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Consumable items cannot be returned if they are opened. Only the actual price paid for unopened items can be refunded, no shipping concessions are offered.

Exchanges

If the item is in original unopened condition, it will be eligible for exchange for another item of equal or lesser value or store credit.