Returns
How To Return An Item
Your item must be in its original, unused , unopened condition to be returned, unless there is a manufacturer defect. You must return the item within 7 days of your purchase.
Please email info@ikanna.com to request a refund.
Mail your returned item to:
iKanna
Returns Department Tracking #
13245 Atlantic Blvd Unit 4 Box 410
Jacksonville, FL 32225
Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Consumable items cannot be returned if they are opened. Only the actual price paid for unopened items can be refunded, no shipping concessions are offered.